A FEW THINGS YOU MIGHT LIKE TO KNOW

Frequently asked questions

About therapy

What makes your approach different?

I work in depth. Sessions are longer, slower, and designed to support meaningful change rather than quick fixes. My approach integrates trauma-informed psychotherapy, parts-based work, and neuroscience-informed practice. I hold a warm, collaborative space while also offering clinical clarity and direction when needed.

This work is best suited to people who are ready to engage seriously in therapy.

What therapeutic methods do you use?

I draw from a range of evidence-based methods, each chosen to support your specific goals and the kind of change you’re ready for. My core modalities include Internal Family Systems (IFS), Brainspotting (BSP), and metabolic psychiatry principles. I also integrate trauma-informed approaches that work with your nervous system, not against it.

How long does therapy typically take?

There is no fixed timeline. Some clients attend for a small number of focused sessions. Others choose longer-term work. We review progress regularly so therapy remains purposeful and aligned with your goals.

What’s the difference between counselling, psychotherapy, coaching, psychology, and psychiatry?

Counselling

  • Short to medium term

  • Focused on specific issues, life transitions, or challenges

  • Helps with emotional support, problem-solving, and coping strategies

Psychotherapy

  • Longer-term, in-depth work

  • Explores emotional patterns, relational dynamics, and past experiences

  • Aims to support lasting inner change and self-understanding

Coaching

  • Goal-driven and future-oriented

  • Focuses on performance, mindset, or motivation

  • Not typically used for trauma or emotional processing

Psychology

  • The study and application of human behaviour and mental processes

  • Includes assessment, diagnosis, and evidence-based treatments

  • Often used in mental health, educational, and organisational settings

Psychiatry

  • A medical field specialising in the diagnosis and treatment of mental illness

  • Uses medication as a key treatment tool

  • Often combined with other forms of therapy

I work in the fields of counselling and psychotherapy, with advanced clinical training in trauma-informed methods, including Brainspotting, Internal Family Systems, TRTP, and metabolic approaches.

I’m a member of PACFA, ACA, and the ACA College of Supervisors, and I consistently exceed the required standards of ethical practice and professional development.

What kinds of issues can we work on?

Common areas include:

  • Relationship challenges (with others or with yourself)

  • Work dynamics, over-functioning, or burnout

  • Boundaries, confidence, or people-pleasing

  • Processing trauma or significant life experiences

  • The mental load, decision fatigue, or feeling stuck

  • Reconnecting to who you are and what you want

If you’re not sure whether your issue fits, you’re welcome to reach out.

What can I expect in a session?

Sessions are held online via Zoom. We begin by identifying what feels most important to explore. I work flexibly, drawing on a range of therapeutic methods to meet you where you are. Sessions are conversational, attentive, and grounded in psychological safety.

Who I work with

Who is this therapy for?

I work with adults who want depth-oriented therapy and are ready to engage in reflective, emotionally honest work. Many of my clients are high-functioning, thoughtful, and seeking more than symptom management.

If you are looking for brief advice-based counselling only, this may not be the right fit.

Do you work with under 18's?

No, my practice is focused exclusively on adult women aged 18 and over.

Do you work with clients outside Australia?

Yes. My practice is online and I work with English-speaking clients internationally, including expats and women living in the UK, New Zealand, Canada, Singapore, Hong Kong, and other English-speaking regions.

Do you work with specific issues or diagnoses?

I work with women experiencing anxiety, depression, relationship distress, grief, trauma (both “big T” and “little t”), overwhelm, and life transitions. I don’t require a diagnosis to work together. My focus is on understanding your experience and helping you move from coping to genuine emotional freedom and self-trust.

Do you work with couples or families?

No, I work with individual women only. If you’re seeking couples or family therapy, I’m happy to refer you to qualified colleagues who specialise in relational work.

Booking & fees

How do I book a session?

Bookings are made directly through the online booking link. Available times are shown in your local time zone. Once booked, you will receive a confirmation email with payment and session details.

What if I can’t find a time that suits me?

If you can’t find a time that works through the online booking calendar, please get in touch.

I keep some flexible availability off-calendar and may be able to offer something that suits you better.

Can I just book one session to start with?

Yes, absolutely.

Single sessions are flexible and can work well if:

  • You’re new and want to see if we’re a good fit

  • You’ve done deeper work in the past and just want a “top-up”

  • You have one specific issue you’d like support with.

When is payment due?

Booking and payment policy

Session times are reserved exclusively for you.

To confirm your booking, payment is required at least 5 days prior to your appointment.

An invoice is issued at the time of booking and may be paid immediately. Payment must be received no later than 5 days before your scheduled session.

If payment has not been received by this time, the appointment may be released or rescheduled.

Invoices are issued per session. You are welcome to book multiple appointments in advance. Each appointment must be paid in line with this policy.

Receipts are issued automatically once payment has been received.

What's your cancellation policy?

Because session times are reserved exclusively for you, at least 48 hours notice is required to cancel or reschedule an appointment.

Appointments cancelled with more than 48 hours notice may be rescheduled or converted to account credit. Credits issued in this way are valid for three months. Refunds are not provided.

Appointments cancelled with less than 48 hours notice, or missed without notice, are charged at the full session fee.

If you arrive late to your appointment, the session will still conclude at the scheduled end time unless otherwise agreed.

Exceptional circumstances

I understand that unexpected situations can arise. In rare circumstances, I may offer a 50 percent credit toward a future session for a late cancellation. This may be offered once per 12 month period and is applied at my discretion. Credits issued under this provision are valid for three months. This provision is not available for repeated late cancellations.

Acceptance of policies

Booking a session indicates acceptance of these practice policies.

Insurance & funding

Do you accept private health insurance?

I’m registered with several private health insurers. Rebates vary depending on your insurer and level of cover. You pay the full session fee at the time of booking and claim your rebate directly from your insurer. I can provide a receipt with the necessary provider details.

Do you offer Medicare rebates

No. I work privately. This allows flexibility in session length, depth of work, and continuity of care.

Receipts are provided for private health insurance claims where applicable.

Do you accept NDIS?

I do not bill NDIS directly. If you’re an NDIS participant and wish to work with me, you’re welcome to pay the full session fee and seek reimbursement through your plan. This is between you and your plan manager – I cannot guarantee coverage or assist with claims.

Do you accept Victims of Crime, WorkCover or Redress scheme funding?

I can provide services under these schemes. You pay the full session fee upfront, and I’ll provide the necessary documentation for you to claim reimbursement. Please note that the approved amount may not cover the entire session fee -any shortfall is your responsibility.

Can I get a receipt for reimbursement?

Yes. I provide detailed receipts with all necessary information for you to submit claims to your insurer or funding body. All claims and reimbursements are managed by you.

Practical details

Where are sessions held?

All sessions are held online via secure Zoom. This allows you to attend from anywhere with privacy and comfort.

What do I need for an online session?

For your online session, please ensure you have a reliable internet connection, a quiet and private space to avoid interruptions, and a device equipped with a camera and microphone. To enhance confidentiality, using headphones is highly recommended. Additionally, make sure your face is well lit to facilitate clear communication.

How is my privacy protected?

Your information is stored securely in accordance with Australian privacy legislation. Confidentiality and professional ethics are central to my practice.

What if I have technical issues during a session?

If technical issues arise, I’ll contact you via phone or email to troubleshoot. If we’re unable to reconnect within 10 minutes, we’ll reschedule the session at no additional charge. I recommend restarting your computer and testing your setup before your first session to minimise disruptions.

What time zone do you work in?

I’m based in Queensland, Australia (AEST). I offer sessions during Australian business hours and can accommodate early morning or evening appointments, depending on availability.

Do you offer in-person sessions?

No. My practice is fully online. This allows me to work with clients across Australia and internationally.

Ready to begin?

If you’re feeling stuck, overwhelmed, or simply ready for deeper support, I invite you to book a 90-minute session or get in touch with a question.